Salesforce

The leading cloud customer success platform on the planet, with almost 20% of the global CRM market. Salesforce helps more than 100,000 companies unify marketing, sales, service and so much more.

WHY SALESFORCE?

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#1 CRM Platform

Salesforce is the #1 CRM platform on the planet, with almost 20% of the global CRM market. It brings companies and customers together for shared success.

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Anywhere on Any Device

Salesforce has been designed from the ground up to be a cloud solution that runs on virtually any browser and device. Work where your customer is, to provide world class service.

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It’s Also a Platform

The Salesforce platform takes care of the hard backend stuff, allowing thousands of developers to build cloud apps that extend Salesforce and give you more functionality and choice.

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Einstein AI

The world’s first CRM solution that’s available with Einstein AI. It uses your Salesforce data to constantly get smarter, making you more productive and your customers happier.

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Internet of Things

By enabling Internet of Things (IOT), Salesforce is revolutionising business by connecting, devices, customers and companies in a way that dramatically improves customer service.

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The Analysts Pick

CRM Magazine, Destination CRM, ZDNET, G2 Crowd, Gartner and more – they all honour Salesforce as a leader in multiple categories year after year.

KEY PRODUCT FEATURES

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Sales

Track leads, manage opportunities, shorten sales cycles, automate processes / workflows and gain insights and visibility of all sales activities across your organisation.

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CPQ

Streamline your “configure, price and quote” processes, improving accuracy, speed, workflows and visibility. Do this on any device, anywhere, anytime.

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Marketing

For B2C and B2B, use one marketing platform to unify data, personalise on every channel, engage in any stage of the relationship, and measure results of every campaign.

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Service

Deliver personalised support across multiple channels, empower customers with portals, work in the office or out in the field, and scale with AI-powered solutions.

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Communities

Whether its customers, partners or other communities, build an engaging site where they can access information, manage their accounts, request service, place orders and more.

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Commerce

Whether it’s B2C or B2B, Salesforce Commerce Cloud provides world-class commerce functionality to maximise the customer experience and conversions.

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AppExchange

AppExchange is the fast and easy way to extend Salesforce. With thousands of solutions that install in just a few clicks, there's something for every business challenge.

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Integration

With an open platform architecture, Salesforce can integrate and collaborate with thousands of other applications.

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Analytics

Discover insights, predict outcomes, find recommendations, and act quickly on a complete, AI-powered analytics platform.

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